FINANCIAL SERVICES
DELIVERING EFFICIENT, TARGETED SERVICES THAT ENABLE OUR CLIENTS TO ACHIEVE BUSINESS, FINANCIAL, AND REGULATORY GOALS.
Services tailored to your specific business goals
Evolving businesses must be agile to remain competitive in a market facing continually changing guidance and regulations. Mindseeker works with banks, credit unions and investment management firms to help solve critical issues while reducing cost and risk. Our goal is simple—give our clients the peace of mind to focus on their core objectives and ultimately achieve sustainable, effective and valuable results.
Core Services
How we’ve helped:
AML Remediation
DRIVING FACTOR: Financial Institution client became subject to OCC consent order to remediate the collection and record keeping practices of wholesale banking KYC and AML data.
SOLUTION: Mindseeker deployed a team of subject matter experts to develop and implement new SOPs around the collection of due diligence information for new clients. In addition, we created new policies and procedures to remediate due diligence documentation for existing clients within the aggressive timeline laid out from OCC.
Payments & Virtual Solutions
DRIVING FACTOR: Financial Institution’s interface required enhancements to accelerate digital account acquisition, provide best-in-class digital payments, and deliver personalized advice at scale.
SOLUTION: Mindseeker deployed a team of data scientists to extract useful wholesale and consumer information to provide insightful data to enhance customer experience.
Payments & Virtual Solutions
DRIVING FACTOR: Financial Institution’s interface required enhancements to accelerate digital account acquisition, provide best-in-class digital payments, and deliver personalized advice at scale.
SOLUTION: Mindseeker deployed a team of data scientists to extract useful wholesale and consumer information to provide insightful data to enhance customer experience.
Client Onboarding Facilitation
DRIVING FACTOR: Banking client had a sudden spike in BAU work due to an increase in M&A by sales and trading teams. Clients needed to find an immediate solution to handle new work while maintaining the same service to existing accounts.
SOLUTION: Within one week, Mindseeker provided augmented contract staff to fulfill backlog of BAU work requiring immediate attention.
Some of our happy clients:
Mindseeker is ISO 9001:2015 Certified
Mindseeker is committed to exceeding our customers’ expectations by delivering quality service and continually improving our quality management processes and customer service.
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