FINANCIAL SERVICES

DELIVERING EFFICIENT, TARGETED SERVICES THAT ENABLE OUR CLIENTS TO ACHIEVE BUSINESS, FINANCIAL, AND REGULATORY GOALS.

Services tailored to your specific business goals

Evolving businesses must be agile to remain competitive in a market facing continually changing guidance and regulations. Mindseeker works with banks, credit unions and investment management firms to help solve critical issues while reducing cost and risk. Our goal is simple—give our clients the peace of mind to focus on their core objectives and ultimately achieve sustainable, effective and valuable results.

How we’ve helped:

AML Remediation

DRIVING FACTOR:  Financial Institution client became subject to OCC consent order to remediate the collection and record keeping practices of wholesale banking KYC and AML data.

SOLUTION:  Mindseeker deployed a team of subject matter experts to develop and implement new SOPs around the collection of due diligence information for new clients. In addition, we created new policies and procedures to remediate due diligence documentation for existing clients within the aggressive timeline laid out from OCC.

Payments & Virtual Solutions

DRIVING FACTOR:  Financial Institution’s interface required enhancements to accelerate digital account acquisition, provide best-in-class digital payments, and deliver personalized advice at scale.

SOLUTION:  Mindseeker deployed a team of data scientists to extract useful wholesale and consumer information to provide insightful data to enhance customer experience.

Payments & Virtual Solutions

DRIVING FACTOR:  Financial Institution’s interface required enhancements to accelerate digital account acquisition, provide best-in-class digital payments, and deliver personalized advice at scale.

SOLUTION:  Mindseeker deployed a team of data scientists to extract useful wholesale and consumer information to provide insightful data to enhance customer experience.

Client Onboarding Facilitation

DRIVING FACTOR:  Banking client had a sudden spike in BAU work due to an increase in M&A by sales and trading teams. Clients needed to find an immediate solution to handle new work while maintaining the same service to existing accounts.

SOLUTION:  Within one week, Mindseeker provided augmented contract staff to fulfill backlog of BAU work requiring immediate attention.

Some of our happy clients:

Mindseeker has been a consistent partner for us over the past 10 years. In that time, they have been able to help streamline our business processes and provide comparable solutions and services to that of the Big 4, at more affordable pricing. Mindseeker has driven efforts to ensure our compliance with multiple regulatory initiatives, both foreign and domestic. They will continue to be a key partner for us for the forseeable future.”

–Client, Commercial Sector

The entire Mindseeker team is very supportive and customer oriented. They provide above the standard of service they promise.”

–Client, Commercial Sector

Mindseeker is ISO 9001:2015 Certified

Mindseeker is committed to exceeding our customers’ expectations by delivering quality service and continually improving our quality management processes and customer service.

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